Comments for Why Helser

Comment on SNAP! No Skittles! by Leann Fernald

Leann Fernald — Tue, 24 Jan 2012 21:21:33 +0000

Whew!

Thanks for running damage control Jay, you do look out for us.

Comment on You Break It, You Can’t Buy It by Tammy@InStitches

Tammy@InStitches — Thu, 19 Jan 2012 12:10:50 +0000

I know there’s a commercial in there somewhere…………..

Comment on Phoenix Home and Garden Story by Anita

Anita — Tue, 17 Jan 2012 21:35:31 +0000

It is a really nice article…and of course, great pix!

Comment on Installer Joke by James Holloway

James Holloway — Tue, 25 Oct 2011 03:34:35 +0000

Love it.

I am always amazed by people’s reactions when I give them a bill. Some seem to think that an $80.00 minimum trip charge is highway robbery and others apparently don’t think I charge enough and tack on an extra $20, $40, or even (like what happened this week) and extra $100.00

Totally gonna “borrow” this for my Facebook page.

Comment on New! – “Live Chat” On Main Helser Brothers Website by Ruth

Ruth — Fri, 26 Aug 2011 21:36:58 +0000

That’s the best way to start our day, prank chat the boss!

Comment on A Tight Spot And A Life Saved by Carolyn Pierce-Dyer

Carolyn Pierce-Dyer — Fri, 26 Aug 2011 17:10:11 +0000

Thanks for featuring my storey and thanks again for “saving my life” but I must correct a misconception. I was the one that encouraged the selection of the large finials and put myself in a tight spot. The client is an absolute dream so I can’t blame her. The fact that I could call and throw myself on Anita’s mercy for a solution is what lets me sleep at night when I’ve overlooked something critical like bracket space. Helser’s ability to customize for a very small fee is a gift to the industry. I’ll try not to put myself in these spots in the future but if I do, you can be sure where I’ll turn for help.

Comment on Stress Relief For Drapery Hardware Specialists by Sarah Devaney-O'Neil

Sarah Devaney-O'Neil — Tue, 01 Mar 2011 19:56:11 +0000

Love it! My father sold industrial packaging all his life so I know the bubble wrap trick well. My Dad used to throw a roll down of bubble wrap many times to keep us laughing, having fun and out of my Mom’s hair! And dogs always work, my dog is sitting in my lap as I type this.

I think I’d be pretty happy at your office!

Comment on “I Meant To Do That” by Jane Ann Maxwell

Jane Ann Maxwell — Tue, 01 Mar 2011 18:04:02 +0000

Brilliant!

Comment on Drapery People Bean-Warmers by Sue Sifakis

Sue Sifakis — Tue, 01 Mar 2011 04:27:46 +0000

Hey Jay,
It still is winter up here !!! hope I get a Beanie !!! It will be well worn

Comment on SERIOUSLY!? Customer Service by Rebecca Deming Rumpf

Rebecca Deming Rumpf — Wed, 23 Feb 2011 14:21:09 +0000

I have to agree with Tammi — Helser Brothers is definitely outstanding for customer service. The ONE time I had an issue with an order, you guys went way beyond my expectations for resolving the problem, overnighting parts so that we could complete an installation before my client’s big party the next day. I already knew you had great products at great price points, but it’s nice to know that in the unlikely event of a problem, you guys have got my back. I’m glad that Yakima is treating you as well as you treat your own customers!