Smokin’ Customer Service From Barnes And Noble

pam-largura-barnes-and-noble

Pam Largura showing her bike guarding moves

Pam Largura at our local Barnes and Noble greeted me with a cheerful “Good morning sir, can I help you?” I explained that I was there to get a book called “Homer and Langley” (great so far by the way) but that I had forgotten my bike lock and was nervous about leaving it outside.  She quickly said “well I will watch it for you while you shop then.”  I knew exactly what I wanted and it was clearly displayed so I only took about ten minutes, but Pam stood out in the heat and watched my bike just as promised.  Pam, you really blew my mind with outstanding customer service, thanks!

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